Remote Working Is Boosting the MSP Revenue Growth During the COVID-19 Pandemic

During the COVID-19 pandemic, remote working became a hot topic regarding any business that is operating online. As organizations struggled to move their telecommuting teams and some industries were decimated by the recession that accompanied the pandemic, other sectors shifted gears to ensure business continuity for all, advancing through the chaos.

As a matter of fact, 70% of MSPs said they noticed an increase in business activity when their clients switched to remote work. MSPs running Microsoft Office 365 have been instrumental in facilitating this change.

Over half of MSPs for Altaro claimed that they saw an increase in business activity for Microsoft Office 365.

Altaro Software, part of the Hornetsecurity Group, is the developer of robust backup solutions. It was surveyed to measure the effect of COVID-19 and the subsequent staff turnover in organizations that are increasingly working from home on MSPs’ Microsoft Office 365 business.

Small and medium-sized enterprises worldwide rely on Managed Service Providers (MSPs) for IT support now more than ever. The pandemic has forced companies to relocate to remote work environments and accelerate digital transformations.

It was the reason why many MSPs see an increase in demand for IT services, bringing new opportunities and challenges to support their clients through these transitions.

MSPs Have Increased Their Business With the Utilization of Microsoft Office 365

Microsoft 365 is helping MSPs to transit from office-based operating to remote working efficiently. The transition paved the way for increased business opportunities.

Over the past year, 2020, MSPs have implemented more Microsoft 365 solutions than ever before, with clients coming to collaboration tools like Teams, OneDrive, and SharePoint.

MSPs have also seen increased revenue opportunities from the availability of third-party deployment management tools for their Microsoft Office 365 clients.

Multiple end customers embraced the Microsoft 365 platform in full and began adopting new features that were not in use before. The process is ongoing and will occur as organizations determine the new normal for their organizations after completing the conclusions.

Practically, most organizations will adopt a hybrid body posture. That being said, MSP leaders will help end customers to quickly and effectively navigate that transition.

About Altaro

Altaro develops award-winning backup solutions to contribute to an effective operation for managed service providers, IT resellers, and companies.

At the dawn of 2021, Altaro Software became part of the Hornetsecurity Group — the leading email cloud security provider in Europe.

With 50,000+ customers settled in 121+ countries, along with 10,000 partners and 2,000+ MSPs, Altaro delivers affordable, enterprise-class functionality and outstanding 24/7 tech support.

Altaro is a one-stop shop for all your backup and recovery needs!